Meet The Team 

Karen Squirell 
Registered Manager 
 
I came to care late in my career, when my father, who was only 19 years older than me, developed rapidly progressive vascular dementia. I retired from administration management to care for him on a 1-1 basis in my home for 5 years. His final two years were spent in care. Following this I came to Garrett House to help with administration and activities. I especially enjoyed activities and was passionate that residents be able to carry on any past pursuits that they had previously liked to do. 
 
Always having an interest in continuous learning, I studied for health and social care home management and leadership, and qualified in 2019 and was awarded my registration with the Care Quality Commission on 1 September 2021 when I became Registered Manager at Garrett House. 
 
I value fairness, equality, and opportunity for all and firmly believe that a happy, equitably treated, and well-trained workforce helps to promote the physical, mental, and emotional wellbeing of our residents. We have a team at Garrett House that I am enormously proud of. Everybody plays their part in the running of the home, and it is often remarked that we are like a ‘large family’ and it is my aim always, that our residents receive the same amount of care, compassion, and love in the family atmosphere that I wanted for my father. 
Helen Osborne 
Deputy Manager 
 
In 1986, following the closure of Church Farm, owned by my grandparents where I helped to look after the herd that supplied Aldeburgh with their dairy requirements, I came to Garrett House as a junior carer. I immediately fell in love with meeting new and interesting people and feeling I was able to be of help and make a difference to their lives. 
 
Care provision and what it entails has changed immensely over this period and through training and the day-to-day differences, I have amassed new skills and knowledge and feel well equipped, together with the help of outside health professionals who we work in partnership with, to deal with all the new challenges modern care homes face. 
 
In 2020, following almost 2 years of study, I was awarded my diploma in care home management and leadership and was very proud when I became Deputy Manager on 1 September 2021. I’m please to say that I still have the same drive and passion that I had in 1986, albeit slower, to ensure the wellbeing and final years of our residents are dignified and happy. 
Greta Cane 
Night Care Lead 
 
I have always had an interest in the welfare of others and started a nursing career at the age of 18 but due to personal circumstances, I was unable to sit my final qualifications. I later returned to work in dialysis and was part of a team that set up two new dialysis units, one in Chelmsford and the other in London. I continued my career by working in trauma and orthopaedics in Colchester. Before joining Garrett House in 2017, I spent time at Aldeburgh Community Hospital and in domiciliary care. 
 
I work with a great team at Garrett House and feel that care work is a vocation and the feeling of joy that I get from being able to help people is what keeps me in care. I know there is no other job I’d rather do, and I also bring this caring nature into my homelife as I have a menagerie of animals at home that I also care for. 
Caroline Walker 
Day Care Lead 
 
Having spent many years working in children’s educational, health and welfare services and with my own family fully grown, I felt I needed a new challenge. Having explored other career paths, I knew I wanted to stay within the care industry. With trepidation, I embarked on a position within elderly care and realised I had found my niche. 
 
I am particularly interested in End-of-Life Care, identifying and putting into place supportive and palliative care plans to assist and improve the quality of life of the dying person and those closest to them. 
 
I am always seeking ways to improve my knowledge and skills and at present am in the process of completing my Level 4 Health and Social Care Diploma. 
 
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