Review taken from Carehome.co.uk
Posted on 30th November 2023 at 16:35
Review on Carehome.co.uk: I can not rate Garrett House highly enough. The management and staff provided the utmost professional care for my mother who suffered from Alzheimer's. She was comfortable, she felt safe and she enjoyed living here.
Mum particularly liked the live music entertainment that was a regular feature at the home, and this gave her a lot of enjoyment.
We were pleased that Mum could stay at Garrett House when she was at end-of-life care, and she couldn't have been in a better place. The level of care, support and attention was beyond any expectations. What was particularly moving, was the staff popped in to see Mum and sit with her even beyond their end of shift. My sister and I stayed at the home with Mum to her passing and were looked after exceptionally well - nothing was too much bother for them.
The staff genuinely care for the residents and I would recommend Garrett House to anyone looking for a home for their loved ones.
Submitted by: (Daughter of Resident/Service User)
Review Response: Thank you so much for the kind words and we are so pleased that you received a positive experience at such a sad time. The Garrett House ethos of all residents being treated as family is an important part of recruitment and training and nothing is more gratifying than seeing proof that training has worked and that residents and family alike, are treated with the respect and compassion they rightly deserve. (Name: Karen Squirrell Email: firstname.lastname@example.org Position: Registered Manager)
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